Shipping Policy

UPS is our primary parcel carrier and we use a variety of carriers for LTL shipments.
Title and risk of loss pass to customer upon tender of shipment to carrier.

1. Shipping Policy Exceptions

Not all products qualify for the above Shipping Policy. Additionally, standard shipping rates will apply for all orders to Alaska and Hawaii. Any charges incurred for hazardous materials or other special handling by the carrier must be paid by the customer. Fuel surcharges may be applied.

2. International Shipping with MyUS.com

If you need to have an order shipped internationally we have partnered with a third party vendor MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services. MyUS.com allows you the ability to consolidate packages, which saves you even more on international shipping.
MyUS.com provides specialized international package exporting and consolidation services from their Sarasota, FL facility to your international address.
Go to MyUS.com to get a MyUS.com account.

Note: Use MyUS.com‘s Personal Shopper service to make a purchase from SI Medical Supply. MyUS.com accepts cards with international billing addresses as well as those issued by non U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.

3. Expedited Shipping Rules

To qualify for expedited shipping, SI Medical Supply must receive your order before 3pm (CST) Monday–Friday. SI Medical Supply does not offer Saturday delivery. All expedited orders must weigh less than 150 lbs, and not contain any hazardous materials. Expedited orders only ship on business days; any orders placed on Saturdays/Sundays/Holidays will be processed on the next business day. If you have any questions please call our customer service department at 844-724-7754.